A New Approach to Prevent the Cybercrime in E-Banking: A Case Study in Tanjung Bungah

Abstract

Malaysia is a developing ICT-based knowledge-based society.
Internet is used daily by businesses, governments, and people. As more people rely on information systems, networks, and the internet, Malaysia's cybersecurity must be maintained.

Internet. First-hand knowledge of e-banking security was gained through a sequential mixed-methods study. This study investigates Malaysian bank cybercrime. This study explores how financial literacy, public awareness, ICT, education, and law enforcement affect cybercrimes and countermeasures. Examining how companies tackle cybercrime reveals how it affects them. 341 e-banking Malaysians were surveyed.
This cross-sectional study had 341 participants. Financial literacy, public awareness, ICT, education, and law enforcement affect cybercrime resistance. 26 persons were interviewed. The banking industry and regulations affected several recommendations. This study's results aren't generalizable because they focus on banking. Comparative research in industries with varied cultural and SOP policy environments will corroborate the conclusions. Security and knowledge help fight cybercrime. Security and financial literacy programmes should be expanded to educate customers about cybercrime. Malaysian cybercrime study integrated these topics.
This study shows ways to combat cybercrime.