The Software Process Improvement Perception Model in Small and Medium Software Organization in Malaysia
Software quality is vital to guarantee that developed software products meet user requirements, reliable and viable in the market. Past studies showed that the awareness and understanding of software process improvement was quite low. This paper presents the findings from practitioners’ experiences in using SPI and challenges in implementing SPI initiatives. Qualitative study was conducted at the practitioner level to gauge their understanding of this SPI concept. Finally we present findings regarding SPI awareness and implementation among the practitioners in software organization.
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